Undalogic logoUndalogic
Loading Light/Dark Toggle

Privacy Policy

Introduction

At Undalogic Ltd., we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website and services.

Last updated: 26/08/2025

Information We Collect

Information you provide to us:

  • Contact information (name, email address)
  • Company information (if applicable)
  • Billing information for purchases

Information automatically collected:

  • Device information (browser type, IP address, screen resolution)
  • Usage data (pages visited, time spent, click behavior)
  • Performance metrics via Vercel Analytics
  • Analytics data via Google Analytics (when consented)
  • Cookie preferences and consent records

How We Use Your Information

  • To provide and improve our services
  • To process your orders and transactions
  • To communicate with you about our products and services
  • To analyse and improve our website performance
  • To understand user behavior and preferences (with consent)
  • To provide personalised content and recommendations (with consent)
  • To comply with legal obligations

Product Waitlist Information

When you join our product waitlist:

  • We collect your name and email address to notify you when the product becomes available
  • The legal basis for this processing is your consent, which you provide by submitting the waitlist form
  • Your information is stored securely in our database
  • We will only use your information to contact you about the specific product you expressed interest in and closely related offerings
  • You can request removal from our waitlist at any time by contacting us
  • We do not share your waitlist information with third parties except as required to provide this service (such as our database provider)
  • We retain your waitlist information until the product launch is complete or you request removal, whichever comes first
  • No automated decision-making or profiling is performed with your waitlist data

Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

In the case of the product waitlist, your information is stored in a secure Neon PostgreSQL database with limited access controls and encrypted connections. We follow industry best practices for database security, including regular backups and security updates.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

  • Right to access - You have the right to request copies of your personal data.
  • Right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to erasure - You have the right to request that we erase your personal data, under certain conditions.
  • Right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
  • Right to data portability - You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at info@undalogic.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website performance, and provide personalised content. This section explains what cookies are, how we use them, and how you can control them.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, and provide you with a better experience.

Types of Cookies We Use:

Necessary Cookies (Always Active)

Essential for website functionality. These cookies enable core features like security, network management, and accessibility.

Examples: Session management, security tokens, user authentication, cookie consent preferences.

Functional Cookies (Optional)

Enhance your experience with personalised features and settings.

Examples: Theme preferences (dark/light mode), language settings, form data retention.

Analytics Cookies (Optional)

Help us understand how visitors interact with our website to improve performance and content.

Examples: Google Analytics, page views, user behavior tracking, performance metrics.

Marketing Cookies (Optional)

Used to deliver personalised advertisements and track marketing campaign effectiveness.

Examples: Google Ads conversion tracking, remarketing pixels, social media tracking.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Google Analytics Data Collected:

  • Pages visited and time spent on each page
  • Traffic source (how you found our website)
  • Device and browser information
  • Approximate geographic location (city/country level)
  • User interactions (clicks, downloads, form submissions)

Google Analytics operates under Google's Privacy Policy. You can learn more about how Google uses your data at https://policies.google.com/privacy

Managing Your Cookie Preferences

You have full control over your cookie preferences:

  • Cookie Banner: When you first visit our site, you can choose to accept all cookies, only necessary cookies, or customise your preferences.
  • Cookie Preferences Page: Visit our Cookie Preferences page to change your settings at any time.
  • Browser Settings: You can also control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

Note: Some cookies are essential for our website to function properly. Disabling these may affect your browsing experience.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

  • Cookie Consent Records: Stored for 1 year from your last interaction with our site
  • Analytics Data: Google Analytics data is automatically deleted after 26 months
  • Waitlist Information: Retained until product launch completion or until you request removal
  • Customer Data: Business records retained for 7 years as required by UK law
  • Website Logs: Server logs are retained for 30 days for security and performance monitoring

Third-Party Services

Our website integrates with several third-party services. Each service has its own privacy policy governing how they handle your data:

Google Analytics

Web analytics service that tracks and reports website traffic.

Google Privacy Policy →

Google Ads

Advertising platform used for conversion tracking and remarketing.

Google Privacy Policy →

Vercel Analytics

Privacy-focused web analytics that doesn't use cookies or collect personal data.

Vercel Privacy Policy →

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@undalogic.com

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.